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Product Manager
Program, Project & Product Leadership
Orlando, Florida, 32819
Contract
Ref.: 142484
Job Summary
Our client, a leading entertainment and digital experiences organization, is seeking an Associate Product Manager – Digital Messaging to join their team. This position is a contract with opportunities available in Anaheim, CA and Lake Buena Vista, FL.
This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.
Core Responsibilities
At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.
Marketing Disclosure
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy.
Our client, a leading entertainment and digital experiences organization, is seeking an Associate Product Manager – Digital Messaging to join their team. This position is a contract with opportunities available in Anaheim, CA and Lake Buena Vista, FL.
This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.
Core Responsibilities
- Support the product strategy and roadmap for digital messaging platforms and guest communication experiences
- Gather business requirements, write user stories, acceptance criteria, and success metrics
- Partner with Engineering, Marketing, UX, Operations, and Business teams to deliver product enhancements
- Support digital communication channels including email, SMS, push notifications, in-app messaging, and mobile notifications
- Monitor messaging performance, analyze engagement metrics, and recommend product improvements
- Participate in Agile ceremonies including sprint planning, backlog refinement, standups, and retrospectives
- Prepare stakeholder communications, product documentation, and executive-ready presentations
- 2+ years of Product Management experience supporting digital products or customer-facing platforms
- Experience with digital messaging channels including email, SMS, push notifications, mobile messaging, or customer engagement platforms
- Experience translating business requirements into user stories and functional requirements
- Experience working in Agile environments using Jira and Confluence
- Strong analytical and problem-solving skills with the ability to make data-driven decisions
- Excellent communication and stakeholder management skills
- Experience with CRM, marketing technology, content management, or messaging platforms
- Experience with Braze, Twilio, Salesforce Marketing Cloud, Adobe Journey Optimizer, Airship, Sinch, or similar messaging platforms
- Experience supporting mobile application communication experiences
- Knowledge of customer journey orchestration and personalization strategies
- Experience with A/B testing and experimentation methodologies
- Familiarity with push notification and SMS delivery ecosystems
- Experience within hospitality, entertainment, travel, retail, or guest experience industries
- Knowledge of digital accessibility best practices
- Customer-focused product mindset
- Strong cross-functional collaboration
- Analytical decision-making
- Excellent organizational and prioritization skills
- Ability to manage multiple initiatives in a fast-paced environment
- Locations: Anaheim, CA or Orlando, FL
- Onsite/Hybrid expectations: Based on team requirement
- Pay Range: The approximate pay range for this position is within a $45.00 and $55.00/hour range. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
- Medical, Dental, & Vision Insurance Plans
- Employee-Owned Profit Sharing (ESOP)
- 401K offered
At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.
Marketing Disclosure
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy.
