Operations Consultant - II

Job Summary
Our client is seeking an Operations Consultant II to support the day-to-day execution of an enterprise AI risk governance program. This individual will play a critical role in ensuring AI use cases move through governance reviews accurately, efficiently, and on schedule. This position is ideal for a highly organized professional with experience in governance operations, risk management, compliance, program operations, or similar business functions. The successful candidate will coordinate workflows, manage documentation, facilitate governance meetings, and partner with stakeholders across the organization to keep processes moving effectively. While experience supporting AI governance initiatives is a plus, candidates with strong operational, risk, compliance, or governance backgrounds are encouraged to apply.

Contract Details

• Duration: 6-Month Contract (Potential Extension and/or Conversion)
• Location: New York, NY
• Work Model: Hybrid

Core Responsibilities

• Coordinate intake, review, routing, and tracking of AI-related governance requests and workflows
• Maintain governance work queues, status tracking, and follow-up activities
• Escalate issues appropriately to ensure timely resolution and decision-making
• Schedule and coordinate governance meetings, including agenda preparation and documentation
• Capture meeting decisions, action items, and next steps
• Serve as a central point of contact for business partners, stakeholders, and governance teams
• Communicate process updates, requirements, and status information to stakeholders
• Maintain audit-ready records, governance documentation, templates, and procedures
• Generate recurring operational reports and leadership updates
• Support continuous improvement efforts to enhance governance processes and operational efficiency

Required Skills & Experience

• 3+ years of experience in governance operations, risk operations, compliance operations, program operations, or a related field
• Experience supporting governance, risk assessment, compliance, or cross-functional operational workflows
• Strong organizational and project coordination skills
• Ability to manage multiple priorities, deadlines, and stakeholder groups simultaneously
• Excellent written and verbal communication skills
• Strong attention to detail and documentation management experience
• Demonstrated ability to exercise sound judgment and identify issues requiring escalation
• Proficiency with Microsoft Office applications and business process documentation

Preferred Skills & Experience

• Bachelor's degree preferred
• Experience within financial services, insurance, or other highly regulated industries
• Exposure to AI governance, AI risk management, or responsible AI programs
• Experience preparing operational reporting and executive-level updates
• Familiarity with governance committees, review boards, or risk management processes

Key Competencies & Behaviors

• Highly organized and process-oriented
• Strong attention to detail and accuracy
• Proactive and responsive communicator
• Ability to work effectively across multiple stakeholder groups
• Strong sense of ownership and accountability
• Comfortable operating in a fast-paced, evolving environment
• Skilled at bringing structure and consistency to complex processes

Work Environment

• Location: New York, NY
• Work Model: Hybrid
• Schedule: Monday and Friday remote

Compensation & Benefits

• Pay Range: The approximate pay range for this position is between $28.00 and $40.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice. 
 
Marketing Disclosure
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy.

[143297]