Program Manager (IT)

Job Summary 
Our client, a leading Financial Services provider is hiring for a Program Manager.  

This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role 
 
Core Responsibilities 

• Update program level operating model (as needed) to defining the Program Governance process, workstream charters and plans, define program roles and responsibilities, and develop program resourcing plans
• Facilitate planning meetings with stakeholders to facilitate review and finalization of Program-related project plans, and related resource and budget estimates
• Facilitate meetings / workshops with stakeholders to identify high-level project accomplishments and challenges
• Gather status updates and information from Workstream Leads and Project Managers, prepare draft status reports based on the updates and information received, and escalate to the leadership team program updates, risks, issues and key escalations identified
• Working with Workstream Leads and Project Managers to: (i) update and maintain the program risk, issue, dependency, decision, and resource management documentation, and (ii) escalate items, when needed
• Working with Workstream Leads and Project Managers prepare draft central PMO tracking updates (i.e., Clarity/ADO) to support management/tracking of key workstreams, projects, key milestones/deliverables
• Lead the preparation of defining and drafting materials communicating program health, key decisions, actions, risks and other material program updates for NT’s governing bodies (e.g., Steering Committee, Executive Management Committee) and internal and external stakeholders
• Assist with designing status reporting dashboard(s) and/or status report templates to support the presentation of Program progress
• Create and support the management of a centralized Bedrock reporting process
• Manage intake and reporting of the Program change control process
• Manage intake, management and reporting of the Program dependency management
• Manage review and reporting of Program Budget and Benefit Realization
• Draft new or updated PMO procedures document(s) that include steps for project managing key recurring PMO processes.
• Assist with program specific coordination and communication across involved stakeholders

Required Skills/Experience (Must-Haves) 

• Experience working in a program or portfolio office (PMO)
• Experience leading infrastructure technology projects and leading teams to execute highly complex initiatives of significant scope, scale and risk to successfully deliver project objectives and benefits
• Program/project management expertise including working knowledge and application of Waterfall, Hybrid and/or Agile methodologies
• Skillful in adopting corporate project management standards (which incorporate PMI standards), IT controls, risk and regulatory requirements
• Results oriented and bias for action and execution
• Sound problem-solving and analytical skills
• Adept at navigating a matrixed environment, influence, inform, and collaborate with all levels of the organization
• Strong communication skills to effectively share information, collaborate and drive results ensuring appropriate level of engagement from all members of the project team
• Ability to easily process information from various sources and simplify the complex
• Excellent organizational skills and ability to manage multiple priorities and meet deadlines
• Self-starter with an ability to operate in a fast-paced environment and manage ambiguity
• Thrive in a team environment and work well with others
• Familiarity working with PPM Tools such as Clarity and other tools including Service Now, Jira, Azure DevOps, etc.
• Solid working knowledge of MS Office Suite including MS Project, SharePoint, and Teams, etc.

Preferred Skills/Experience (Nice-to-Haves) 

• Experience in a large financial services firm or highly regulated industry a plus
• Experience leading application development initiatives
• PMI Project Management Professional (PMP) or Agile Certified Practitioner (ACP) certification

Key Competencies & Behaviors 

• PMO Support and Program Management

Work Environment 

• Location: Chicago
• Hybrid onsite 3 days per week
• Work day: T-W-TH

Compensation & Benefits 

• Pay Range: The approximate pay range for this position is between $45.00 and $65.00 per hour. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums. 
• Medical, Dental, & Vision Insurance Plans 
• Employee-Owned Profit Sharing (ESOP) 
• 401K offered 

About KellyMitchell 
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice. 
  
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