IoT Operations Analyst

Job Summary 
Our client is seeking an IoT & Edge Operations Analyst to support the deployment, monitoring, maintenance, and troubleshooting of cloud-connected edge devices, industrial camera systems, and IoT technologies used in remote operational environments. This role sits at the intersection of IoT, Edge Computing, Cloud Operations, and Technical Support, providing operational support for connected devices deployed in the field. The ideal candidate will have experience working with Azure cloud services, Linux-based systems, containerized applications, networking fundamentals, and remote device support.

This position is well suited for professionals with experience in Industrial IoT (IIoT), Digital Operations, Operational Technology (OT), Edge Computing, SCADA-adjacent environments, industrial automation, manufacturing technology, energy, utilities, or other field-based technology operations.
  
Core Responsibilities 

• Deploy, configure, and support cloud-connected edge devices and camera systems
• Monitor and maintain containerized applications running in Linux-based environments
• Collaborate with engineering, software development, and operations teams to support cloud and edge technology solutions
• Deploy and support applications within Azure cloud environments
• Troubleshoot issues related to device connectivity, software performance, containerized workloads, and platform operations
• Provide remote technical support to field personnel during device installation, maintenance, and operational activities
• Assist with application deployment, version management, and release support activities
• Support platform reliability, system health monitoring, and operational performance initiatives
• Document troubleshooting procedures, support processes, and operational standards
• Participate in incident response and problem-resolution efforts
• Stay current on emerging technologies and best practices across IoT, edge computing, cloud platforms, and automation technologies
• Participate in an on-call support rotation during designated support periods

Required Skills/Experience (Must-Haves) 

• Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related technical discipline.
• Experience supporting cloud-based applications and infrastructure.
• Hands-on experience with Microsoft Azure.
• Top Skills:
  • Linux administration
  • Python
  • Bash scripting
  • Git/GitHub
  • Containerization technologies (Docker, Podman, Kubernetes exposure a plus)
• Experience deploying, supporting, or troubleshooting containerized applications.
• Understanding of software development lifecycle practices and Agile methodologies.
• Strong analytical and troubleshooting skills.
• Excellent written and verbal communication abilities.
• Ability to work independently while collaborating across technical and operational teams.

Preferred Skills/Experience (Nice-to-Haves) 

• Experience supporting Industrial IoT (IIoT), IoT, Edge Computing, or connected-device platforms.
• Experience working within energy, oil & gas, utilities, industrial manufacturing, chemical processing, logistics, transportation, or other operational technology environments.
• Familiarity with operational technology (OT) systems and industrial environments.
• Experience supporting remote field operations and distributed technology deployments.
• Working knowledge of: 
  • TCP/IP networking
  • OSI networking concepts
  • Connectivity diagnostics and troubleshooting
  • Wireless communications technologies
• Experience with automation and infrastructure management tools such as: 
  • Ansible
  • Puppet
  • Datadog
  • Infrastructure as Code (IaC) solutions
• Experience supporting platform operations, system reliability, or production environments.
• Familiarity with edge gateways, industrial devices, sensors, camera systems, or connected operational assets.

Key Competencies & Behaviors 

• Reliable deployment and operation of edge-based technologies and camera systems
• Rapid troubleshooting and resolution of operational incidents
• Strong partnership with field personnel, engineering teams, and stakeholders
• Continuous improvement of platform stability, support processes, and operational efficiency
• High-quality customer support in fast-paced operational environments

Work Environment 

• Location: Spring, TX

Compensation & Benefits 

• Pay Range: The approximate pay range for this position is between $55.00 and $75.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums. 
• Medical, Dental, & Vision Insurance Plans 
• Employee-Owned Profit Sharing (ESOP) 
• 401K offered 

About KellyMitchell
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice. 
  
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