Mortgage Loan Servicing Associate

Job Summary 
Our client, a leading Insurance provider, is seeking a Mortgage Loan Servicing Associate to join their team and support a commercial mortgage loan portfolio. This role is ideal for a self-motivated professional with strong loan servicing, accounting, reporting, and analytical skills who can contribute immediately with minimal training. The successful candidate will operate in a high-volume, deadline-driven environment, managing time-sensitive transactions, servicing activities, financial reporting, and operational requests. This position requires strong attention to detail, exceptional organizational skills, and the ability to effectively manage both routine and complex assignments.

Contract Details 

• Contract type and duration: 6 month contract
• Work location: NY and NJ area, looking for a contractor who can come into the Manhattan home office if requested
• Hybrid 

This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.
 
Core Responsibilities 

• Service and administer a portfolio of commercial mortgage loans
• Research and process loan transactions, payments, collections, disbursements, acquisitions, dispositions, adjustments, and related accounting entries
• Prepare and review escrow analyses, amortization schedules, payment histories, billing requests, payoff statements, and adjustable-rate settings
• Communicate effectively with borrowers, servicers, internal business partners, and external stakeholders
• Ensure transactions are completed accurately and in accordance with company policies, procedures, and controls
• Record and reconcile mortgage loan accounting transactions
• Support financial, investment, statutory (STAT), and tax reporting requirements
• Prepare, analyze, organize, and review operational and financial reports
• Maintain clear and accurate supporting documentation and workpapers
• Respond to ad hoc inquiries and reporting requests
• Develop, maintain, and improve operational and management reporting
• Create and analyze reports using available reporting tools and databases
• Develop SQL queries and support reporting enhancements, where applicable
• Assist with technology initiatives, system upgrades, testing, and implementation projects
• Identify opportunities to improve processes, reporting, and operational efficiency

Required Skills/Experience (Must-Haves) 

• Recent experience (within the last 3-5 years) using SS&C Precision LM (PLM)
• Experience within the insurance, mortgage investment, or commercial real estate lending industry
• Commercial mortgage loan servicing experience
• Ability to work independently with minimal supervision and training
• Strong Excel skills
• Ability to manage multiple priorities and pivot quickly between tasks
• Experience supporting operational and reporting functions

Preferred Skills/Experience (Nice-to-Haves) 

• SQL query development and report writing
• Qlik Sense
• Crystal Reports
• Business Objects
• Microsoft SQL Server technologies

Key Competencies & Behaviors 

• Detail-Oriented & Accurate
• Organized & Prioritization-Focused
• Analytical & Proactive

Work Environment 

• Location: New York City NY
• Hybrid

Compensation & Benefits 

• Pay Range: The approximate pay range for this position is between $22.00 and $31.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums. 
• Medical, Dental, & Vision Insurance Plans 
• Employee-Owned Profit Sharing (ESOP) 
• 401K offered 

About KellyMitchell 
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice. 
  
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