Project Manager

Job Summary
Our client is seeking a Project Manager to join their team! This position is located in Chicago, IL. You will support their AI automation initiatives by building voice-enabled AI agents that help customers complete retail and service journeys quickly and reliably. The primary focus is voice automation, with reusable capabilities that can support future channels. Solutions must integrate with enterprise services and scale during peak demand and irregular operations (IRROPS).

Core Responsibilities

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, diagrams and process maps to document need

Required Skills/Experience (Must-Haves)

• Experience leading projects through the full Software Development Life Cycle (SDLC), from initial requirements gathering and planning through design, development, testing, deployment, and post-launch support
• Experience working with data engineers and software developers on web development, application development, or software delivery projects
• Must have a strong technical project management background and experience working in a highly technical, software development-focused environment
• Must be comfortable independently overseeing day-to-day project execution, including budgets, tasks, timelines, resources, deliverables, and multiple workstreams
• Strong Agile/Scrum knowledge and Scrum Master capabilities are essential, including the ability to facilitate Scrum ceremonies and keep project teams on track
• Requires advanced, hands-on Jira experience
• Must have experience managing or tracking project budgets of $10 million or more
• Strong communication, organizational, multitasking, and stakeholder management skills are important

Preferred Skills/Experience (Nice-to-Haves)

• AI implementation, Generative AI, conversational AI, voice automation, and enterprise AI experience are nice to have, but not required
• Experience with AI implementation projects is a plus

Work Environment

• Location: Chicago, IL (3 days)

Compensation & Benefits

• Pay Range: The approximate pay range for this position is between $56.00 and $80.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

Marketing Disclosure
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