Operations Support Associate

Job Summary:
Our client is seeking an Operations Support Associate to join their team! This position is located in Edwards, Illinois.

Duties:

• Enter and maintain payroll and time data for Operating Center personnel using internal time-reporting systems
• Update and maintain operational databases, daily logs, and required reports to ensure accurate, current information
• Process and update customer orders across multiple internal systems, including rate changes, service installs/removals, lighting orders, disconnects, and billing-related updates
• Review, investigate, and complete system-generated workflow and exception reports
• Communicate with customers regarding schedule changes, order updates, and service adjustments
• Maintain accurate files, records, and documentation in accordance with company standards
• Provide general clerical support, including mail handling, office supply coordination, correspondence, and spreadsheet preparation
• Support other Operating Centers as needed to ensure continuity during vacations or absences

Desired Skills/Experience:

• High school diploma or equivalent
• 1+ year of clerical, administrative, or office support experience
• Strong attention to detail and accuracy in data entry
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Strong communication and interpersonal skills
• Proficiency in Microsoft Word and Excel
• Experience using internal or enterprise systems
• Prior experience in a utilities, operations, or customer service environment

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $12.00 and $17.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

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