Workplace Service Coordinator

Job Summary:
Our client is seeking a Workplace Service Coordinator to join their team! This position is located in San Francisco, California. 
 
Duties:

• Greet, welcome, and check in guests, clients, and visitors in a friendly, professional, and efficient manner
• Serve as a central point of contact by responding promptly to guest services case tickets, emails, Slack messages, phone calls, and in-person inquiries
• Maintain a clean, organized, and inviting front desk and lobby environment at all times
• Manage visitor logs, issue badges, coordinate deliveries, and follow established security and access procedures
• Partner closely with Facilities, Security, Events, Workplace Experience, and other internal teams to support daily operations and special requests
• Address guest feedback, concerns, or issues with discretion, empathy, and professionalism, escalating when appropriate
• Adhere to company policies, procedures, and service standards
• Complete assigned tasks and projects accurately and on time while maintaining a high standard of quality and attention to detail

Desired Skills/Experience:

• High school diploma or equivalent
• 1+ years of experience in customer service, hospitality, reception, or a corporate front desk environment
• Strong verbal and written communication skills with the ability to interact confidently with diverse audiences
• Basic computer proficiency and comfort using digital tools and communication platforms
• Polished appearance, clear speech, strong time-management skills, and a customer-first mindset
• Experience with data entry, record keeping, or visitor management systems
• Familiarity with workplace tools such as Slack, Quip, and Google Workspace 
• Multilingual or conversational proficiency in additional languages

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $16.00 and $23.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

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