Service Analyst

Job Summary:
Our client is seeking a Service Analyst to join their team! This position is located in Overland Park, Kansas. 
 
Duties:

• Receive, evaluate, and process service requests in a timely and accurate manner
• Complete routine non-financial transactions on client accounts with attention to detail and compliance requirements
• Prepare, distribute, and manage client and internal correspondence via email and mail, including mail merges
• Support operational and business service tasks for the operations team
• Assist team members in meeting departmental goals and regulatory standards
• Analyze cases and make effective, well-reasoned decisions within established guidelines
• Support occasional in-office events, including setup and vendor coordination
• Maintain a professional appearance, demeanor, and conduct in a corporate office setting

Desired Skills/Experience:

• Associate’s or Bachelor’s degree preferred, or equivalent relevant work experience
• Basic to intermediate proficiency in Microsoft Office suite
• Prior experience working in a corporate or office-based environment with adherence to professional dress standards
• Demonstrated reliability, punctuality, and consistent attendance
• Strong organizational and multitasking skills with the ability to manage competing priorities
• Excellent written and verbal communication skills
• Professional presence, confidence, and strong interpersonal skills
• Ethical, accountable, and detail-oriented with sound judgment
• Ability to learn new processes quickly through structured, paid onsite training
• Comfortable working independently while also collaborating within a team environment

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $10.00 and $15.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

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