Receptionist

Job Title 
Our client is seeking a Receptionist to join their team! As part of this diverse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ needs, supporting strategic initiatives designed to enhance operating environment, or educating agents on innovative digital solutions, your work will have a direct and powerful impact on success in fostering customer trust and loyalty.
  
Core Responsibilities 

• Provide administrative and operational support to the Managing Partner and management team
• Collaborate with the onsite Service Leader to ensure efficient operations
• Act as a point of contact for agents, addressing their inquiries promptly and professionally
• Greet and welcome visitors
• Answer and direct phone inquiries
• Handle incoming and outgoing mail and deliveries, to include incoming correspondence distribution in accordance with regulatory guidelines
• Assist with facility management (building maintenance requests, troubleshoot local network issues, etc.)
• Manage resource assignments for new agents, ensuring their onboarding experience is smooth
• Additional administrative duties such as control reports, coordinating conference rooms, preparing for meetings, and handling fingerprinting for candidates

Required Skills/Experience (Must-Haves) 

• Experience in a customer service and/or office administration
• Excellent written and verbal communication skills
• Strong computer skills with proficiency in the Microsoft Office Suite     

Preferred Skills/Experience (Nice-to-Haves) 

• Associates or Bachelor’s Degree preferred, but not required

Key Competencies & Behaviors 

• Strong relationship-building skills
• Organizational abilities
• Effective communication
• Proactive approach to problem-solving

Work Environment 

• Location: Spokane, WA
• Fully Onsite

Compensation & Benefits 

• Pay Range: The approximate pay range for this position is between $16.80 and $24.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums. 
• Medical, Dental, & Vision Insurance Plans 
• Employee-Owned Profit Sharing (ESOP) 
• 401K offered 

About KellyMitchell 
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice. 
  
Marketing Disclosure 
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy