Operations Coordinator

Job Summary:
Our client is seeking an Operations Coordinator to join their team! This position is located in Miami, Florida.
 
Duties:

• Support end-to-end production of prepaid airtime cards and associated collateral materials
• Coordinate with internal stakeholders and external vendors to manage production schedules, milestones, and delivery timelines
• Maintain and update production trackers, schedules, and supporting documentation
• Verify that products are produced according to approved specifications, quality standards, and compliance requirements
• Assist in identifying, escalating, and coordinating resolution of production or delivery issues
• Create, track, and maintain purchase orders (POs) related to airtime card production
• Review, process, and reconcile vendor invoices
• Support resolution of discrepancies
• Ensure accurate and timely processing of transactions within internal financial and supply chain systems
• Maintain organized records and documentation to support audits, reporting, and operational reviews
• Execute operational procedures precisely and consistently to prevent defects or errors
• Support administrative components of POSA-related activities, including documentation, coordination, and tracking
• Assist in ensuring all activities align with internal policies, controls, and quality assurance standards
• Prepare routine reports, trackers, and summaries related to production status and operational performance
• Communicate clearly and proactively with internal teams regarding timelines, status updates, and required actions
• Provide support for ad-hoc operational and administrative initiatives as needed

Desired Skills/Experience:

• Associate degree or equivalent combination of education and experience required
• 2+ years of experience in supply chain operations, manufacturing support, card production, or operational project management
• Experience in operations-focused or administrative roles involving structured, repeatable processes and transaction management
• Experience with prepaid cards, POSA environments, or production operations is a plus
• Familiarity with OFS and/or SAP is preferred
• Exceptional attention to detail with strong organizational and documentation skills
• Ability to follow structured, step-by-step processes with high accuracy and consistency
• Strong administrative capabilities, including tracking, reconciliation, and record maintenance
• Proficiency in Microsoft Excel, including data tracking, reporting, formulas, and pivot tables
• Ability to manage repetitive tasks while maintaining quality and precision
• Strong written and verbal communication skills
• Proven ability to identify issues, gather relevant information, and escalate appropriately

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $31.00 and $45.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

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