Junior Systems Administrator

Job Summary
Our client is seeking a Junior Systems Administrator to support day-to-day IT operations, providing Tier 1 help desk support, user administration, and endpoint management for a hybrid workforce. This role will serve as the first point of contact for technical issues, assist with employee onboarding and offboarding, manage user accounts and access across platforms such as Microsoft 365, Google Workspace, and Active Directory, and support Windows-based devices and office technology. The ideal candidate has strong troubleshooting skills, a customer-focused mindset, and foundational knowledge of systems administration and networking. The contractor will receive hands-on training from the current administrator and work closely with the broader technology team to ensure seamless IT support and operations.
 

• Duration: 3-month
• Location: St. Louis, MO
• Work Model: Hybrid 

• Serve as the first point of contact for employee technology questions, troubleshooting issues in person and remotely. Current volume is approximately 10 requests per day
• Resolve common issues involving logins, passwords, MFA, email, application access, laptops, monitors, docking stations, microphones, printers/scanners and conference-room equipment
• Prepare new-hire equipment, configure laptops, install applications, establish accounts/access and walk employees through their setup
• Complete offboarding tasks, including disabling access, recovering equipment and transferring data according to documented procedures
• Perform routine user, group and license administration in Google Workspace, Microsoft 365 and Active Directory
• Help maintain Windows devices through software installation, patching, basic monitoring and equipment inventory using the firm’s endpoint-management tools

• 1+ years of IT support, desktop support, help desk or junior systems administration experience. Relevant MSP or internship experience may qualify
• Hands-on Windows troubleshooting and experience supporting laptops, peripherals and office equipment
• Experience with Google Workspace and/or Microsoft 365 administration, plus basic familiarity with Active Directory and account/access management
• Working knowledge of common networking concepts and the ability to troubleshoot basic connectivity issues
• Clear, patient communication with nontechnical employees, including people working under deadlines
• An approachable, service-oriented personality and the ability to manage multiple incoming requests
• Ability to follow documented procedures, ask appropriate questions, document work and recognize when to escalate

• Cisco Meraki or similar networking tools
• NinjaOne or another RMM/endpoint-management platform
• RingCentral or other business phone systems
• Salesforce support or basic administration; Litify experience is a plus
• Familiarity with DocuSign, Adobe Acrobat, SharePoint or document-management systems
• Basic PowerShell, SQL/Snowflake exposure or practical AI tools
• CompTIA or Microsoft/Google certifications.

• Problem solver
• Independent collaborator 
• Strong communication

Work Environment

• Location: St. Louis, MO
• Work Model: Hybrid 

• Pay Range: The approximate pay range for this position is between $23.00 and $33.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

Marketing Disclosure
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