POS Quality Engineer
Job Summary:
Our client is seeking a POS Quality Engineer to join their team! This position is located in Canton, Massachusetts.
Duties:
- Execute functional testing for the client’s POS systems in a lab environment
- Validate new POS features, patches, upgrades, and configuration changes
- Troubleshoot issues across POS hardware, networking, integrations, and payment systems
- Review logs, identify root causes, and escalate defects to internal teams and vendors
- Collaborate with vendors delivering POS products to ensure quality and readiness
- Support daily version testing, weekly releases, and continuous enhancements
- Maintain test cases, regression suites, and documentation
- Ramp up on the clients POS systems, environments, and workflows
- Execute manual testing independently and efficiently
- Understand integration points with kiosk, mobile apps, loyalty, and payments
- Build relationships with product, engineering, and vendor teams
- Contribute to expanding and maintaining POS test automation frameworks
- Improve test coverage, defect identification, and issue resolution speed
- Work independently with minimal oversight while communicating affectively
- Support performance-related testing for high-volume transaction scenarios
- Help streamline testing workflows to support frequent deployments
Desired Skills/Experience:
- 5+ years of POS Quality Engineering experience
- Hands-on experience with any POS system such as: Aloha, Toast, NCR, Oracle Symphony, or other enterprise/custom POS systems
- Experience with payment systems such as: VeriFone, kiosk integrations, loyalty platforms, mobile ordering, and web integrations
- Strong manual testing proficiency with the ability to execute tests quickly and accurately
- Ability to troubleshoot logs, hardware, and light networking issues
- Experience collaborating with third-party vendors on POS deliverables
- Familiarity with automation frameworks and ability to contribute to automation improvements
- Prior experience working in a POS lab environment (devices, staging stores, simulators)
- Strong communication, organization, and self-management skills
Benefits:
- Medical, Dental, & Vision Insurance Plans
- Employee-Owned Profit Sharing (ESOP)
- 401K offered
The approximate pay range for this position is between $55.00 and $65.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.
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